Call Center Assistant
Finder Recruitment
This role involves greeting customers, addressing queries, and ensuring excellent service coverage in Colombo while requiring fluency in Sinhala, Tamil, and English.
Last checked on November 6, 2026. We may earn a commission when you click through.
Call Center Assistant
This role is suitable for young women looking to start their careers in customer service. However, the strict language and age requirements may limit opportunities for others.
About the company
Finder Recruitment specializes in connecting candidates with suitable job opportunities across various sectors in Sri Lanka.
Role highlights
- Requires fluency in Sinhala, Tamil, and English
- Female candidates only
- 1 year of experience preferred
- High school diploma required
- Onsite position
Pros
- • Direct customer interaction
- • Opportunity to develop communication skills
- • Engagement in customer service strategies
Cons
- • Limited to female candidates
- • Age restriction under 28
- • Only high school education accepted
In-depth review
In evaluating this position, our editorial team found that the role requires strong communication skills and a proactive approach to customer service. The emphasis on fluency in three languages is notable, as it aligns with the diverse customer base in Colombo. Additionally, the requirement for female candidates only may raise concerns about inclusivity in the hiring process.
Candidates should be prepared for a dynamic work environment where addressing customer queries promptly is crucial. The expectation of one year of experience, while common in many customer service roles, could deter fresh graduates who meet other qualifications.
Overall, this position offers a gateway into customer service for those who fit the profile, but its restrictive criteria might deter talented individuals who could contribute effectively.
Ideal for young women under 28 who are fluent in Sinhala, Tamil, and English and seeking entry-level positions in customer service.
This role targets young female candidates in Colombo looking to build a career in customer service with a focus on communication skills.
Watch out
The strict age and gender requirements may exclude many qualified candidates.
Honest take
While the position offers a chance to engage with customers directly, the preference for female candidates and the age limit may restrict a wider talent pool. Additionally, applicants should be prepared for a fast-paced environment with customer expectations high.
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Summary
Finder Recruitment is seeking a Call Center Assistant in Colombo, requiring fluency in Sinhala, Tamil, and English, with a preference for female candidates under 28.
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